Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
employee pet discount
Employee Referral Bonus
Job Description
Skeet Club Veterinary Hospital is a reputable veterinary care facility dedicated to providing outstanding medical care and compassionate service to pets and their owners. Located in a friendly community, this hospital focuses on delivering comprehensive veterinary services including preventive wellness exams, vaccinations, diagnostic testing, and surgical procedures. The team at Skeet Club Veterinary Hospital prides itself on creating a welcoming and warm environment where pets are treated as valued family members and clients receive personalized attention and education to support the health and wellbeing of their animals. With a commitment to quality care, the hospital offers both advanced medical services... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience working in a veterinary office
- Basic knowledge of veterinary terminology and procedures
- Strong communication skills
- Customer service experience
- Ability to handle sensitive topics with empathy
- Availability to work full-time including rotating Saturdays
- Ability to maintain professionalism and a positive attitude under pressure
Job Qualifications
- Previous experience in a veterinary office is required
- Basic knowledge of veterinary terminology and procedures
- Comfort discussing sensitive topics such as end-of-life care and financial discussions with empathy
- Ability to maintain a calm, professional, and positive demeanor
Job Duties
- Be the first point of contact:greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured
- Support clinical flow:escort clients to exam rooms, assist in relaying key information between clients and clinical staff
- Manage client communications:handle incoming calls for appointments, care questions, prescription refills, and more, make outbound calls for appointment reminders and follow-up care
- Operate with accuracy:process payments, manage invoicing, and schedule future appointments with attention to detail
- Speak the language:understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
- Create a welcoming space:help maintain a clean, organized, and client-ready environment, including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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