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Heart + Paw

Veterinary Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $16.00
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Work Schedule

Flexible
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Benefits

competitive pay
Opportunities for advancement
flexible scheduling
Paid Time Off
Company-paid holidays
Team Pet Care Discounts
Health Insurance
Dental Insurance
Vision Insurance
401k Retirement Savings

Job Description

Homestead Veterinary Center is a leading veterinary care facility dedicated to transforming the experience pets and their parents have when visiting the veterinarian. With a focus on comprehensive pet care including veterinary services, grooming, daycare, and boarding, the center provides a welcoming and supportive environment that prioritizes low-stress handling and pet wellness. The clinic prides itself on a collaborative, pet-focused team culture and a modern facility equipped with the latest technology to ensure both pets and their families receive exceptional service throughout their visit. The facility operates with a commitment to providing outstanding customer service and compassionate care that elevates... Show More

Job Requirements

  • A warm and friendly demeanor with a client-centric mindset
  • previous customer service experience
  • knowledge of basic animal behavior
  • exceptional verbal and written communication skills
  • ability to multitask and remain calm under pressure
  • proficiency in technology including phones, computers, and mobile devices
  • strength and stamina to interact with active pets of all sizes
  • commitment to cleanliness, collaboration, and adaptability
  • Fear Free and HABRI certification or a desire to become certified

Job Qualifications

  • Previous customer service experience
  • strong interpersonal skills
  • knowledge of basic animal behavior
  • passion for pets
  • exceptional verbal and written communication skills
  • ability to multitask and remain calm under pressure
  • proficiency in technology including phones, computers, and mobile devices
  • strength and stamina to interact with active pets of all sizes
  • commitment to cleanliness, collaboration, and adaptability
  • Fear Free and HABRI certification or desire to become certified

Job Duties

  • Manage client schedules and document pet interactions
  • provide detailed information about veterinary services, grooming, daycare, boarding, and retail offerings
  • welcome pets and their parents, ensuring a smooth check-in process
  • handle calls, answer client inquiries, and resolve concerns professionally
  • process financial transactions accurately
  • maintain cleanliness standards and contribute to the upkeep of the welcoming environment
  • assist in ensuring animals receive proper care, including food, water, and enrichment activities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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