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Veterinary Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.00
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
employee pet discount
Paid Time Off
401(k) Plan
Employee Referral Bonus

Job Description

Skeet Club Veterinary Hospital is a well-established veterinary care facility dedicated to providing exceptional health services to pets in a warm, friendly, and professional environment. Known for its comprehensive range of veterinary services, the hospital offers everything from routine preventive wellness exams and vaccinations to advanced diagnostics and surgical interventions. This hospital stands out in the community for its compassionate approach, treating each animal as an individual while fostering strong bonds with pet owners. The team at Skeet Club Veterinary Hospital is composed of experienced veterinary professionals who are passionate about animal health and committed to delivering personalized care tailored... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience working in a veterinary office preferred
  • Basic knowledge of veterinary terminology and procedures
  • Excellent interpersonal and communication skills
  • Ability to handle sensitive topics with empathy and professionalism
  • Strong organizational skills and attention to detail
  • Ability to work full-time hours including some Saturdays
  • Comfortable working in a fast-paced environment
  • Proficient with basic computer applications and phone systems

Job Qualifications

  • Previous experience in a veterinary office is preferred
  • Basic knowledge of veterinary terminology and procedures
  • Comfort discussing sensitive topics such as end-of-life care and financial discussions with empathy
  • Ability to maintain a calm, professional, and positive demeanor

Job Duties

  • Be the first point of contact: greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured
  • Support clinical flow: escort clients to exam rooms, assist in relaying key information between clients and clinical staff
  • Manage client communications: handle incoming calls for appointments, care questions, prescription refills, and more, make outbound calls for appointment reminders and follow-up care
  • Operate with accuracy: process payments, manage invoicing, and schedule future appointments with attention to detail
  • Speak the language: understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
  • Create a welcoming space: help maintain a clean, organized, and client-ready environment including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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