Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Rotating Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
employee pet discount
Referral Bonus
Job Description
Hiram Animal Hospital, located in Hiram, GA, is a premier veterinary care provider dedicated to offering comprehensive and compassionate care for pets, including dogs, cats, and pocket pets. This animal hospital prides itself on blending advanced medical techniques with warm, personalized customer service to ensure the health and happiness of every patient. Their team of skilled veterinary professionals is committed to excellence in all aspects of pet care, from general wellness and routine checkups to sophisticated diagnostics, imaging, and surgical procedures. At Hiram Animal Hospital, pet owners can feel confident that their beloved companions are in knowledgeable and caring hands.... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or administrative support
- basic understanding of veterinary terminology preferred
- strong communication and interpersonal skills
- ability to handle sensitive topics with empathy and professionalism
- proficiency in managing multiple tasks simultaneously
- capacity to work rotating shifts including weekends
Job Qualifications
- Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
- basic knowledge of veterinary terminology and procedures
- comfort discussing sensitive topics such as end-of-life care, financial discussions with empathy
- ability to maintain a calm, professional, and positive demeanor
Job Duties
- Be the first point of contact: greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured
- support clinical flow by escorting clients to exam rooms and assisting in relaying key information between clients and clinical staff
- manage client communications including handling incoming calls for appointments, care questions, prescription refills and making outbound calls for appointment reminders and follow-up care
- operate with accuracy by processing payments, managing invoicing, and scheduling future appointments with attention to detail
- speak the language by understanding and communicating clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
- create a welcoming space by helping maintain a clean, organized, and client-ready environment, including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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