Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Rotating Shifts
Benefits
employee pet discount
401(k) with Company Match
Employee Referral Bonus
Hands-on training and mentorship
competitive hourly wage
Job Description
North Buffalo Animal Hospital is a premier veterinary care facility located in Buffalo's Kenmore neighborhood. As the newest sister location to Ellicott Street Animal Hospital and West Side Pet Clinic, it brings decades of veterinary expertise and compassionate care to the community. This modern animal hospital offers comprehensive services including emergency and urgent care, advanced diagnostics, surgery, dental care, and personalized wellness programs for animals of all ages, from young puppies and kittens to senior pets. The hospital is co-owned by esteemed veterinarians Dr. Reed Stevens and Dr. David Gurzak, whose commitment to excellence and local community roots enhance the... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in veterinary reception or medical office assistance
- excellent communication skills
- ability to work in a fast-paced environment
- basic knowledge of veterinary terminology and animal care
- availability to work rotating Saturdays and some evening shifts
Job Qualifications
- Previous experience as a veterinary receptionist or medical office assistant is required
- strong organizational and multitasking skills
- ability to maintain a calm, professional, and positive demeanor
Job Duties
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
- ensure accurate service and product sales accounting, handle payments, process credit and debit cards, and schedule future appointments
- answer client calls for appointments, hospital inquiries, medication refills, and other requests
- make outbound calls for appointment reminders and follow-ups
- understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
- assist in maintaining cleanliness and organization to ensure a positive client experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: