Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Professional development opportunities
Job Description
Animal Care Hospital of Walnut Creek is a well-established veterinary hospital dedicated to providing exceptional medical care and compassionate service to pets and their owners in the Walnut Creek community. Our hospital prides itself on fostering a welcoming and supportive environment both for our clients and our staff. We specialize in comprehensive animal healthcare, ranging from routine check-ups and vaccinations to advanced diagnostics and treatment. Our team consists of experienced veterinarians, skilled veterinary technicians, and compassionate support staff who work together to ensure each animal receives the highest standard of care. The hospital is equipped with modern medical facilities and... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in veterinary reception or a medical office preferred
- excellent communication and customer service skills
- ability to work in a fast-paced environment
- basic understanding of veterinary terminology and animal care protocols
- proficiency in handling payments and scheduling software
- ability to multitask and stay organized
- willingness to work Tuesday, Thursday, Friday, and Saturday with flexibility based on hospital needs
Job Qualifications
- Previous experience as a veterinary receptionist or medical office assistant preferred
- strong organizational and multitasking skills
- ability to maintain a calm, professional, and positive demeanor
Job Duties
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
- ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
- answer client calls for appointments, hospital inquiries, medication refills, and other requests
- make outbound calls for appointment reminders and follow-ups
- understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
- assist in maintaining cleanliness and organization to ensure a positive client experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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