Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
employee pet discount
Paid Time Off
401(k) Plan
Employee Referral Bonus
Hands-on training and mentorship
Job Description
Skeet Club Veterinary Hospital is a compassionate and dedicated veterinary care provider committed to delivering exceptional health services for pets within a warm and welcoming environment. Known for a comprehensive range of veterinary services that include preventive wellness exams, vaccinations, advanced diagnostics, and surgical procedures, Skeet Club Veterinary Hospital sets a high standard in veterinary medicine. The hospital fosters a culture of personalized attention, prioritizing each pet's health and well-being, and building lasting relationships with clients and their beloved animal companions. This esteemed institution understands the unique bond between pets and their owners, ensuring that every animal treated is cared... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a veterinary office
- basic knowledge of veterinary terminology and procedures
- strong verbal communication skills
- ability to handle sensitive topics with empathy
- excellent organizational and multitasking abilities
- proficiency with appointment scheduling software
Job Qualifications
- Previous experience in a veterinary office is required
- basic knowledge of veterinary terminology and procedures
- comfort discussing sensitive topics e.g. end-of-life care, financial discussions, with empathy
- ability to maintain a calm, professional, and positive demeanor
Job Duties
- Be the first point of contact: greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured
- support clinical flow: escort clients to exam rooms, assist in relaying key information between clients and clinical staff
- manage client communications: handle incoming calls for appointments, care questions, prescription refills, and more, make outbound calls for appointment reminders and follow-up care
- operate with accuracy: process payments, manage invoicing, and schedule future appointments with attention to detail
- speak the language: understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
- create a welcoming space: help maintain a clean, organized, and client-ready environment including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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