Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Professional development opportunities
pet discounts
Job Description
Dogwood Trails Animal Hospital is a brand-new, state-of-the-art small animal hospital located in Bentonville, Arkansas. Since opening its doors in October 2024, the hospital has rapidly established itself as a premier facility dedicated to providing comprehensive, high-quality veterinary care to pets at all stages of their lives. Our hospital is equipped with the latest technology and offers a wide range of services, including preventative care, soft tissue surgeries, dental procedures, in-house diagnostics, ultrasound, and digital full-body and dental radiographs. We are committed to the health and well-being of our patients and strive to create a welcoming and supportive environment for... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of veterinary terminology and procedures is a plus
Job Qualifications
- Previous experience as a veterinary receptionist or medical office assistant is preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
Job Duties
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details
- Answer client questions and triage client concerns
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests, make outbound calls for appointment reminders and follow-ups
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
- Assist in maintaining cleanliness and organization to ensure a positive client experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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