May Veterinary North

Veterinary Receptionist

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities

Job Description

Our company is a well-established veterinary clinic dedicated to providing top-notch care and service for pets and their owners. We pride ourselves on creating a welcoming and efficient environment where every client feels valued and every pet receives the best care possible. As a leader in animal healthcare, our clinic offers a full range of veterinary services, including wellness exams, vaccinations, diagnostics, and emergency care. We are committed to excellence in customer service and strive to maintain a friendly, professional atmosphere that supports our community and promotes the health and happiness of animals.

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Job Requirements

  • Minimum of 6 months job-related experience
  • ability to greet and assist clients professionally
  • capacity to handle payments accurately
  • proficient in answering and screening phone calls
  • skillful in scheduling appointments
  • competent in managing mail and email correspondence
  • attention to detail in maintaining records

Job Qualifications

  • Minimum of 6 months job-related experience
  • strong communication skills
  • ability to manage multiple tasks efficiently
  • proficiency with business operations software
  • good organizational skills
  • customer service orientation
  • ability to work effectively in a team environment

Job Duties

  • Provides excellent and expeditious client experience
  • greets clients
  • responds to questions
  • processes incoming and outgoing pets
  • handles payments
  • answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments
  • handles incoming and outgoing mail and e-mail
  • monitors client waiting area to ensure cleanliness
  • documents and maintains client information, service data and other pertinent information within business operations software
  • escalates complex matters to senior staff

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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