Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
employee pet discount
Employee Referral Bonus
Job Description
Crysler Animal Hospital is a respected veterinary care provider dedicated to delivering exceptional services to pets and their owners. Located in a modern, well-equipped facility, the hospital emphasizes proactive, preventative medicine to ensure that animals receive the best possible care throughout their lives. The team, composed of experienced veterinarians and compassionate staff, collaborates to create a warm and welcoming environment where pets feel safe and comfortable during every visit. The hospital offers a comprehensive range of services including routine wellness exams, vaccinations, diagnostic testing, and tailored treatment plans designed to meet the unique needs of each pet. This commitment to... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a customer service or administrative role
- basic knowledge of veterinary terminology
- strong communication and interpersonal skills
- ability to handle sensitive topics with empathy and professionalism
- proficiency in using phone systems and computer software for scheduling and billing
- availability to work Monday through Saturday with rotating Saturdays
Job Qualifications
- Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
- basic knowledge of veterinary terminology and procedures
- comfort discussing sensitive topics such as end-of-life care and financial discussions with empathy
- ability to maintain a calm, professional, and positive demeanor
Job Duties
- Be the first point of contact: greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured
- support clinical flow: escort clients to exam rooms, assist in relaying key information between clients and clinical staff
- manage client communications: handle incoming calls for appointments, care questions, prescription refills, and more, make outbound calls for appointment reminders and follow-up care
- operate with accuracy: process payments, manage invoicing, and schedule future appointments with attention to detail
- speak the language: understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
- create a welcoming space: help maintain a clean, organized, and client-ready environment, including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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