Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Our company is a well-established business specializing in providing exceptional client services in a fast-paced environment. We pride ourselves on delivering a seamless and positive experience for all our clients while maintaining professional and efficient operational standards. We operate in a service-oriented industry where client interaction and satisfaction are at the core of our mission. This position is ideal for individuals seeking to join a dynamic team where they can apply their customer service skills and grow within the company. Employment type for this role is full-time, with competitive salary commensurate with experience and skills.
The role of Client Experien... Show More
The role of Client Experien... Show More
Job Requirements
- Minimum of 6 months job-related experience
- high school diploma or equivalent
- basic computer skills
- ability to communicate clearly
- ability to multitask
- attention to detail
Job Qualifications
- Minimum of 6 months job-related experience
- strong communication skills
- ability to multitask effectively
- proficiency in business operations software
- customer service orientation
- attention to detail
Job Duties
- Provides excellent and expeditious client experience
- greets clients
- responds to questions
- processes incoming and outgoing pets
- handles payments
- answers phone calls including screening for service needs and scheduling appointments
- handles incoming and outgoing mail and e-mail
- monitors client waiting area to ensure cleanliness
- documents and maintains client information and service data within business operations software
- escalates complex matters to senior staff
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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