Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Professional development opportunities
pet discounts
Job Description
Dogwood Trails Animal Hospital is a newly established, state-of-the-art small animal hospital located in Bentonville, Arkansas. Since opening its doors in October 2024, Dogwood Trails has been committed to delivering the highest quality comprehensive medical care to pets through all stages of life. The hospital offers an extensive range of veterinary services including preventative care, soft tissue surgeries, dental care, in-house diagnostics, ultrasound, digital full body, and dental radiographs. This latest addition to the Bentonville community reflects a dedication to combining advanced veterinary technology with compassionate care to ensure every pet receives personalized treatment tailored to their unique needs. The... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or veterinary settings preferred
- excellent communication skills
- ability to work in a fast-paced environment
- basic knowledge of veterinary terminology and procedures
- proficiency in using computer systems and scheduling software
- ability to handle cash and payment transactions accurately
Job Qualifications
- Previous experience as a veterinary receptionist or medical office assistant is preferred
- strong organizational and multitasking skills
- ability to maintain a calm, professional, and positive demeanor
Job Duties
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details
- answer client questions and triage client concerns
- ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
- answer client calls for appointments, hospital inquiries, medication refills, and other requests, make outbound calls for appointment reminders and follow-ups
- understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
- assist in maintaining cleanliness and organization to ensure a positive client experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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