Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Professional development opportunities
pet discounts
Job Description
Dogwood Trails Animal Hospital is a brand-new, state-of-the-art small animal hospital located in Bentonville, Arkansas. Since opening its doors in October 2024, Dogwood Trails has been dedicated to providing comprehensive veterinary services to ensure the health and well-being of pets throughout all stages of life. The hospital offers a wide range of medical services including preventative care, soft tissue surgeries, dental treatments, in-house diagnostics, ultrasound, and advanced digital radiography for both full-body and dental imaging. Our mission is to deliver the highest quality compassionate medical care to pets and support their owners with knowledgeable, empathetic veterinary services. We strive to... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or veterinary environment preferred
- excellent communication skills
- ability to multitask and manage time effectively
- basic knowledge of veterinary terminology and pet care
- proficiency in handling payment transactions
- ability to work full-time with the given schedule
Job Qualifications
- Previous experience as a veterinary receptionist or medical office assistant is preferred
- strong organizational and multitasking skills
- ability to maintain a calm, professional, and positive demeanor
Job Duties
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details
- answer client questions and triage client concerns
- ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
- answer client calls for appointments, hospital inquiries, medication refills, and other requests
- make outbound calls for appointment reminders and follow-ups
- understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
- assist in maintaining cleanliness and organization to ensure a positive client experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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