Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Job Description
This position is within a client-focused environment dedicated to providing top-tier service and a welcoming atmosphere. The organization values efficiency, professionalism, and attention to detail in handling all client interactions. It emphasizes a role that requires strong communication skills and the ability to multitask in a fast-paced setting. The company likely operates in a business that involves appointments, client communications, and payments, making it essential to maintain both accuracy and a friendly approach throughout each client’s experience.
The role primarily involves delivering excellent and prompt service to clients, ensuring they feel welcomed and their inquiries are addressed efficiently. This incl... Show More
The role primarily involves delivering excellent and prompt service to clients, ensuring they feel welcomed and their inquiries are addressed efficiently. This incl... Show More
Job Requirements
- Minimum of 6 months job-related experience
- ability to communicate effectively with clients
- basic proficiency in computer and software use
- capacity to manage tasks in a timely manner
- ability to handle payments accurately
- ability to maintain a clean and welcoming client area
- willingness to escalate complex matters as needed
Job Qualifications
- Minimum of 6 months job-related experience
- strong communication skills
- proficiency with business operations software
- ability to manage multiple tasks efficiently
- attention to detail
- customer service orientation
- problem-solving skills
Job Duties
- Provides excellent and expeditious client experience
- greets clients
- responds to questions
- processes incoming and outgoing pets
- handles payments
- answers phone calls involving questions, screening for service needs, and scheduling appointments
- handles incoming and outgoing mail and e-mail
- monitors client waiting area to ensure cleanliness
- documents and maintains client information, service data and other pertinent information within business operations software
- escalates complex matters to senior staff
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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