Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
Job Description
Our establishment is a professional pet care facility dedicated to providing exceptional service to both pets and their owners. We pride ourselves on creating a welcoming and efficient environment where pet health and client satisfaction are our top priorities. With a focus on excellent client interaction and seamless operational processes, we ensure that each pet receives the best care possible while clients feel valued and well-informed throughout their experience. This facility's team is composed of experienced professionals who understand the importance of attention to detail and personalized service in the pet care industry.
We are currently seeking a Client Serv... Show More
We are currently seeking a Client Serv... Show More
Job Requirements
- Minimum of six months job-related experience
- Ability to handle client inquiries and schedules
- Proficiency in basic computer skills
- Good communication skills
- Ability to manage payments and transaction processes
- Reliable and punctual
- Ability to maintain cleanliness in client areas
Job Qualifications
- Minimum of six months job-related experience
- Ability to communicate effectively with clients
- Basic knowledge of business operations software
- Good organizational skills
- Ability to handle multiple forms of communication such as phone, email, and mail
- Strong attention to detail
- Ability to escalate complex matters appropriately
Job Duties
- Provide excellent and expeditious client experience
- Greet clients and respond to questions
- Process incoming and outgoing pets
- Handle payments
- Answer phone calls including questions, screening for service needs, and scheduling appointments
- Manage incoming and outgoing mail and e-mail
- Monitor client waiting area to ensure cleanliness
- Document and maintain client information, service data, and other pertinent information within business operations software
- Escalate complex matters to senior staff
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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