Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
401(k)
pet discounts
Emotional wellbeing support
Continuing Education Stipends
Grant Circle relief fund
Job Description
PetVet Care Centers is a nationally recognized veterinary care provider dedicated to improving the lives of pets and their owners by delivering exceptional and compassionate care across more than 420 locally led hospitals in the United States. With a team of over 11,000 employees, including more than 1700 veterinarians, PetVet offers a unique blend of local autonomy combined with national support to ensure high-quality care for every pet, every client, every time. The organization's mission is centered around creating the Ultimate Care Experience by fostering a Culture of Care that nurtures both the pets and the team members who serve... Show More
Job Requirements
- high school diploma or GED required
- 1 year or more experience as a veterinary receptionist required
- knowledge of clerical procedures
- ability to organize files and records
- excellent customer service skills
- accurate cash handling abilities
- strong multitasking skills
- ability to stand, walk, climb, and lift animals up to 50 pounds
Job Qualifications
- high school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
- 1 year or more required experience as a veterinary receptionist
- knowledge of clerical procedures and ability to organize files and records
- excellent customer service skills, providing courteous and prompt assistance
- accurate cash handling and cashiering abilities
- strong multitasking skills with attention to detail
- ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Job Duties
- provide excellent customer service in-person, over the phone, and during high-stress situations
- manage lobby flow, address concerns, calm distressed owners, and schedule appointments
- handle basic medical emergencies for pets and owners, ensuring safety and well-being
- assist with medication pickups, inquiries, and provide information about services and products
- input and manage data in practice management software, including billing and accounts
- assist with retail sales, weighing pets, processing faxes, and maintaining records
- reconcile cash drawer and perform end-of-day duties for accurate financial transactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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