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NVA

Veterinary Receptionist

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $14.25 - $17.25
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
retirement plans
Professional development opportunities

Job Description

Our company is a reputable and client-focused establishment dedicated to providing exceptional service in the pet care industry. We specialize in ensuring a seamless and caring environment for both pets and their owners. With a commitment to excellence and efficiency, our team works diligently to enhance the overall client experience by maintaining professionalism and warmth in every interaction. We pride ourselves on our ability to handle multiple tasks with accuracy and speed while fostering a welcoming atmosphere that keeps clients and their furry companions coming back.

The role we are offering is a pivotal client service position responsible for deliver... Show More

Job Requirements

  • Minimum of 6 months job-related experience
  • excellent communication skills
  • proficiency in business operations software
  • ability to multitask
  • strong organizational skills
  • customer service orientation
  • ability to handle payments

Job Qualifications

  • Minimum of 6 months job-related experience
  • excellent communication skills
  • ability to multitask efficiently
  • proficiency with business operations software
  • strong organizational skills
  • customer service orientation
  • ability to handle payments accurately

Job Duties

  • Provide excellent and expeditious client experience
  • greet clients and respond to questions
  • process incoming and outgoing pets
  • handle payments
  • answer phone calls including answering questions, screening for service needs, and scheduling appointments
  • handle incoming and outgoing mail and e-mail
  • monitor client waiting area to ensure cleanliness
  • document and maintain client information and service data within business operations software
  • escalate complex matters to senior staff

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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