Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Life insurance
short term disability
Paid Time Off
educational assistance
teladoc access
discounted Veterinary Care
Employee assistance program
Job Description
Livewell Animal Hospital of Falls Church is a reputable veterinary care establishment dedicated to providing the highest quality of medical and wellness services for pets in a compassionate and professional environment. Located in Falls Church, this veterinary hospital emphasizes a team-oriented approach where every member of the support staff, including technicians, assistants, and client service representatives, plays a crucial role in delivering exceptional care. They understand that excellent veterinary medicine is a collaborative effort and prioritize seamless communication and coordination among all team members to ensure the best possible outcomes for their patients. The hospital is committed to a client-centered... Show More
Job Requirements
- Flexible schedule including some weekend and holiday shifts
- Utilize standard office and business equipment
- Must possess excellent customer service skills
- Ability to prioritize multiple tasks effectively
- Must demonstrate empathy toward clients and compassion for pets
- High school diploma or equivalent
- Prior experience in a veterinary or customer service setting preferred
- Ability to manage financial transactions accurately
- Strong communication skills
Job Qualifications
- Knowledge of veterinary medical terminology and procedures
- Experience with veterinary software is preferred
- Ability to work independently on assigned tasks as well as accept direction
- Possession of strong organizational skills
- Strong verbal and written communication skills
- Good judgment and ability to manage stressful situations
- Critical thinking and problem-solving abilities
Job Duties
- Receive and place calls to clients for the purpose of scheduling
- Prioritize multiple tasks in a calm, organized manner
- Maintain proper documentation through client and pet records
- Assist clients by providing necessary instructions, information and invoices
- Dispense prescription items per veterinarian's instructions
- Schedule all future appointments
- Utilize hospital computer systems to document medical records and communicate with clients and teammates
- Manage financial needs by maintaining accurate balances through collection of client transactions
- Follow all cash and credit card handling procedures
- Follow proper opening and closing procedures
- Provide excellent customer service with professional communication
- Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and hospital services
- Maintain a positive attitude in all interactions
- Show empathy toward clients and treat pets with compassion and respect
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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