Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Life insurance
short term disability
Paid Time Off
educational assistance
teladoc access
discounted Veterinary Care
Employee assistance program
Job Description
Stagecoach Pet Hospital is a reputable veterinary hospital dedicated to providing compassionate and quality care for pets. Nestled in a community-oriented environment, this establishment has built a reputation for its friendly staff, caring atmosphere, and commitment to state-of-the-art medical care. The hospital is active in engaging the local community through fun, pet-centered events such as pictures with Santa and Halloween costume contests. Their mission emphasizes ensuring every client has a positive and rewarding experience, reinforcing their core value that "Paws are in good Hands." This facility focuses on personalized care, recognizing the essential role pets play in their owners' lives... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or veterinary environment preferred
- Ability to work flexible hours including some weekends and holidays
- Proficiency with standard office and business equipment
- Ability to multitask and prioritize
- Strong communication skills
- Self-motivated and able to work independently
- Familiarity with veterinary terminology and procedures advantageous
Job Qualifications
- Experience with veterinary software preferred
- Knowledge of veterinary medical terminology and procedures
- Excellent customer service skills
- Strong verbal and written communication skills
- Ability to work independently and accept direction
- Organizational skills
- Ability to multitask in a fast-paced environment
- Critical thinking and good judgment in managing stressful situations
- Empathy and compassion for pets and clients
Job Duties
- Receive and place calls to clients for scheduling
- Prioritize multiple tasks calmly and in an organized manner
- Maintain proper documentation of client and pet records including referral documentation and medical history
- Assist clients by providing instructions, information, and invoices, dispense prescription items as per veterinarian's instructions, and schedule future appointments
- Utilize hospital computer systems to document medical records and communicate with clients and team members
- Manage financial transactions accurately following all cash and credit card handling and hospital procedures
- Provide excellent customer service and communicate professionally
- Advocate for pets through client education on preventative care, treatment recommendations, and hospital services
- Maintain a positive attitude in interactions with clients, pets, and teammates
- Demonstrate empathy toward clients and compassion and respect for pets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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