Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
employee pet discount
Employee Referral Bonus
Job Description
Northgate Animal Hospital, located in Hixson, TN, has been a trusted provider of advanced veterinary care in the Chattanooga area for over 20 years. This well-established animal hospital is dedicated to delivering comprehensive pet health services that ensure the well-being and happiness of pets at every stage of their life. From routine physical examinations and dental treatments to sophisticated laser surgeries and diagnostic analyses, Northgate Animal Hospital is committed to utilizing the latest technology and veterinary practices to maintain the health and vitality of every animal they serve. The hospital caters to pet owners with varying needs, whether they are... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a veterinary receptionist or similar customer service role preferred
- excellent communication skills
- ability to manage multiple tasks efficiently in a fast-paced environment
- passion for animal care
- bilingual abilities strongly encouraged
Job Qualifications
- Previous experience as a veterinary receptionist is preferred
- strong organizational and multitasking skills
- ability to maintain a calm, professional, and positive demeanor
Job Duties
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
- ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
- answer client calls for appointments, hospital inquiries, medication refills, and other requests
- make outbound calls for appointment reminders and follow-ups
- understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
- assist in maintaining cleanliness and organization to ensure a positive client experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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