Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Life insurance
short term disability
Paid Time Off
educational assistance
teladoc access
discounted Veterinary Care
Employee assistance program
Job Description
Harvest Hills Veterinary Hospital is a reputable animal care facility located in Oklahoma City, Oklahoma. We are a comprehensive full-service hospital dedicated to providing top-notch veterinary care primarily for dogs and cats. Our services encompass routine medical exams, surgical procedures, dental care, and emergency treatments. The hospital prides itself on combining modern veterinary advances with compassionate care, ensuring every pet is treated as if they were their own. Our experienced team of veterinarians, veterinary technicians, and support staff are devoted not only to treating illness and injury but also to educating pet owners on the best ways to maintain their... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service preferred
- Knowledge of veterinary medical terminology and procedures preferred
- Flexible schedule including some weekend and holiday shifts
- Ability to use standard office/business equipment
- Experience with veterinary software preferred
- Strong verbal and written communication skills
- Good judgment and ability to manage stressful situations
- Organizational skills
- Critical thinking abilities
- Ability to work independently and as part of a team
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Knowledge of veterinary medical terminology and procedures
- Familiarity with veterinary practice software preferred
- Strong organizational and multitasking skills
- Ability to communicate effectively both verbally and in writing
- Ability to maintain professionalism and empathy in stressful situations
- Basic proficiency with standard office/business equipment
- Ability to work independently and follow directions
- Critical thinking skills to address problems logically and thoughtfully
- Friendly and compassionate demeanor towards clients and pets
Job Duties
- Receive and place calls to clients for the purpose of scheduling
- Prioritize multiple tasks in a calm, organized manner
- Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received
- Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments
- Utilize hospital computer systems to document medical records and communicate with clients and teammates
- Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures
- Provide excellent customer service skills and an exceptional level of communication in a professional manner
- Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures
- Maintain a positive attitude in all interactions with clients, pets and other teammates
- Demonstrate ability to show empathy toward clients and treat pets with compassion and respect
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter