Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
health care plan
Retirement Plan
Life insurance
short term disability
Paid Time Off
educational assistance
teladoc access
discounted Veterinary Care
Employee assistance program
Job Description
Acredale Animal Hospital of Kempsville, located in Virginia Beach, Virginia, has been a trusted provider of veterinary care in the Hampton Roads community since 1986. This full-service animal hospital delivers comprehensive medical, surgical, and dental services for dogs and cats. Known for its commitment to pet wellness, Acredale Animal Hospital combines years of experience with advanced veterinary technology to ensure the highest standard of care. The hospital is equipped with modern facilities, including digital radiography, ultrasound, in-house laboratory equipment, electrosurgical cutting tools, and oxygen supplementation housing, which enable precise diagnostics and effective treatment outcomes for pets. The hospital welcomes emergency... Show More
Job Requirements
- Flexible schedule including some weekend and holiday shifts
- Utilizing standard office/business equipment
- Must possess strong verbal and written communication skills
- Ability to prioritize multiple tasks calmly
- Demonstrated empathy and compassion toward pets and clients
Job Qualifications
- Experience with veterinary software preferred
- Knowledge of veterinary medical terminology and procedures
- Strong verbal and written communication skills
- Good judgment and ability to manage stressful situations
- Ability to work independently and follow direction on assignments
- Possession of organizational skills
- Critical thinking skills to evaluate solutions and approaches to problems
Job Duties
- Receive and place calls to clients for the purpose of scheduling
- Prioritize multiple tasks in a calm, organized manner
- Maintain proper documentation through client and pet records
- Assist all clients by providing necessary instructions, information and invoices
- Dispense prescription items per the veterinarian’s instructions
- Schedule all future appointments
- Utilize hospital computer systems to document medical records and communicate with clients and teammates
- Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions
- Follow all cash and credit card handling procedures
- Follow proper opening and closing procedures
- Provide excellent customer service and communication in a professional manner
- Advocate for pets through client education on preventative care and treatment recommendations
- Maintain a positive attitude in all interactions with clients, pets and other teammates
- Demonstrate empathy toward clients and treat pets with compassion and respect
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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