Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
competitive salary
opportunities for growth
Job Description
Animal Medical Center of Springboro is a reputable veterinary clinic dedicated to providing quality medical care to pets and exceptional service to pet owners in the Springboro community. As a full-service veterinary hospital, they offer a wide range of services including routine wellness exams, surgical procedures, diagnostic testing, dental care, and preventive treatments to ensure the health and well-being of animals. With a focus on compassionate care and client education, the Animal Medical Center of Springboro prides itself on fostering a warm, welcoming environment where pets and their owners feel supported and valued throughout their visit.
This clinic... Show More
This clinic... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a veterinary or customer service role preferred
- availability to work 30 or more hours per week including Saturdays from 8:00 am to 1:00 pm
- strong communication and interpersonal skills
- proficiency with multi-line phone systems and computer software
- ability to multitask and handle stressful situations
- commitment to providing excellent client service
- reliable and punctual
- capable of handling payment processing accurately
Job Qualifications
- Demonstrated commitment to MPH core values
- computer knowledge including keyboarding and use of communication tools such as email and internet
- working knowledge of veterinary terminology with ability to pronounce, spell, and understand terms
- excellent spelling and grammar skills
- ability to handle varied and difficult emotional situations tactfully and respectfully
- ability to conduct oneself confidently, calmly, and professionally under stressful conditions
- genuine liking for animals and their owners and passion for animal care field
Job Duties
- Maintain and uphold the core values and mission of MPH
- greet clients and pets by name with a positive, solution-oriented attitude
- answer phones promptly and professionally, answering client inquiries about animal care and veterinary services
- screen and route calls to appropriate staff and take/deliver messages promptly
- schedule appointments and surgeries according to hospital guidelines and confirm with clients
- accurately note client conversations in medical records
- enter accurate charges and explain invoices
- collect payments including cash, credit cards, and checks
- verify eligibility of clients with charge accounts
- check and update client contact information
- scan new documents to patient records
- fill prescription refill forms and provide administration instructions
- advise clients on flea/tick and heartworm preventatives and other retail products
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities