Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
health care plan
Retirement Plan
Life insurance
short term disability
Paid Time Off
educational assistance
Telehealth access
discounted Veterinary Care
Employee assistance program
Job Description
Laguna Creek Veterinary Hospital has been a cornerstone of comprehensive veterinary care in the Elk Grove community since 1992. Renowned for its dedication to quality medicine delivered with integrity, honesty, and compassion, the hospital offers a wide array of veterinary services. These services include wellness and preventive care, advanced diagnostics, surgical procedures, dental care, and emergency services designed to meet the unique needs of each patient. Additionally, Laguna Creek Veterinary Hospital specializes in avian and exotic pet care, providing expert treatments tailored specifically for a broad range of species beyond the traditional companion animals.
The hospital is equipped with state-of-the-a... Show More
The hospital is equipped with state-of-the-a... Show More
Job Requirements
- Flexible schedule including some weekend and holiday shifts
- ability to use standard office/business equipment
- ability to accept direction and work independently on assigned tasks
- must possess strong verbal and written communication skills
- must have good judgment and the ability to manage stressful situations
- capacity to show empathy and compassion towards clients and pets
Job Qualifications
- High school diploma or equivalent
- experience with veterinary software is preferred
- knowledge of veterinary medical terminology and procedures
- excellent verbal and written communication skills
- strong organizational skills
- ability to prioritize and manage multiple tasks
- customer service experience
- ability to work independently and as part of a team
- critical thinking skills to assess and resolve problems
- ability to maintain professionalism in stressful situations
Job Duties
- Receive and place calls to clients for the purpose of scheduling
- prioritize multiple tasks in a calm, organized manner
- maintain proper documentation through client and pet records
- assist all clients by providing necessary instructions, information, and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments
- utilize hospital computer systems to document medical records and communicate with clients and teammates
- manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures
- provide excellent customer service and communicate professionally
- advocate for pets through client education on preventative care, pet health needs, treatment recommendations and hospital services
- maintain a positive attitude in all interactions with clients, pets, and teammates
- demonstrate empathy towards clients and treat pets with compassion and respect
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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