Veterinary Receptionist

Clarksville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $18.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k with employer match

Paid Time Off

sick leave

mentorship opportunities

Job Description

National Veterinary Associates (NVA) is a leading global pet care organization dedicated to improving the lives of pets and the people who love them. With a network of 1,000 hospitals, NVA connects veterinary professionals and care teams to a community driven by passion and excellence in animal care. The company emphasizes empowering its teams by providing resources that allow them to practice medicine their way, supported by cutting-edge technology and innovations that simplify daily operations and enhance care delivery for pets across the nation. NVA also fosters professional growth, offering opportunities ranging from mentorship programs to ownership, ensuring that employees... Show More

Job Requirements

Minimum of 6 months job-related experience
ability to handle client interactions professionally
basic computer skills
good organizational skills
effective communication skills
ability to work in a team environment
commitment to providing excellent client service

Job Qualifications

Minimum of 6 months job-related experience
strong communication skills
proficiency in phone and email handling
ability to use business operations software
attention to detail
ability to multitask effectively
customer service orientation

Job Duties

Provide excellent and expeditious client experience
greet clients and respond to questions
process incoming and outgoing pets
handle payments
answer phone calls, screen for service needs, and schedule appointments
handle incoming and outgoing mail and e-mail
monitor client waiting area to ensure cleanliness
document and maintain client information and service data within business operations software
escalate complex matters to senior staff

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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