Veterinary Receptionist

Dayton, OH, USA|

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $18.00

Work Schedule

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

vision coverage

competitive pay

401k plan

Paid Time Off

growth opportunities

Job Description

Animal Medical Center of Springboro is a dedicated veterinary hospital committed to providing outstanding medical care to pets and their owners in the Springboro community. As a trusted establishment in animal health, the center focuses on compassionate service, combining professional expertise with a genuine love for animals. The facility is equipped with the latest veterinary technology and staffed with knowledgeable professionals eager to assist through every stage of pet health. The center's mission is to foster a welcoming environment for pet owners, ensuring that each interaction supports the well-being of animals and reassures their owners.

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Job Requirements

Availability to work full-time, including Saturdays from 8:00 am to 1:00 pm
minimum of a high school diploma or equivalent
proficiency in computer skills including keyboarding and communication tools
ability to manage multiple tasks and work in a fast-paced environment
excellent client service and communication skills
ability to handle payment transactions accurately
familiarity with veterinary medical records and terminology
ability to maintain composure in high-stress situations
strong organizational and multitasking abilities

Job Qualifications

High school diploma or equivalent
experience in customer service or reception preferred
working knowledge of veterinary terminology with ability to pronounce, spell, and understand terms
excellent spelling and grammar skills
demonstrated commitment to MPH core values
strong computer knowledge including keyboarding and use of email and internet communication tools
ability to handle varied and sometimes difficult conditions with tact and respect
professional and confident demeanor during stressful situations
genuine liking for animals and working in an animal care field

Job Duties

Greet clients and pets by name with a smile and a positive, solution-oriented attitude
answer phones promptly and professionally using a multi-line phone system, providing knowledgeable advice on wellness, prevention, and diseases
screen and route calls to appropriate staff and take and deliver messages promptly
schedule appointments and surgeries according to hospital guidelines and make confirmation calls
note in medical records details discussed during client conversations including date, time, key points, and required information
enter accurate charges and explain invoices showing value for care provided
collect payments and process credit cards, including handling cash payments and proper ID for checks
verify eligibility of clients with charge accounts and update medical records with accurate client information
advise clients on preventative care products and retail items
support veterinarians, technicians, and other staff in daily patient and client care
maintain and uphold the Core Values and Mission Statement of MPH

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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