Veterinary Receptionist

Dayton, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $18.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k plan with company match

Paid Time Off

opportunities for growth

Supportive team environment

Job Description

Animal Medical Center of Springboro is a reputable veterinary clinic dedicated to providing excellent medical care and compassionate service to pets and their owners in the Springboro community. As a well-established animal medical center, we pride ourselves on our commitment to delivering high-quality veterinary services combined with a friendly and professional atmosphere. Our team consists of experienced veterinarians, technicians, assistants, groomers, and support staff who work collaboratively to ensure the health and well-being of all animals entrusted to our care.

We are currently seeking a full-time Veterinary Receptionist to join our dynamic team. This role is pivotal to ... Show More

Job Requirements

High school diploma or equivalent
prior experience in a customer service or receptionist role preferred
availability to work full-time including Saturdays from 8:00am-1:00pm
strong communication and interpersonal skills
ability to multi-task and manage time efficiently
basic computer literacy and familiarity with scheduling software
ability to handle cash and process payments accurately
must be able to maintain confidentiality and professionalism
must feel comfortable working in an environment with animals

Job Qualifications

Demonstrated commitment to MPH core values
computer knowledge required including keyboarding and use of communication tools such as email and internet
working knowledge of veterinary terminology with ability to pronounce, spell, and know the meaning
excellent spelling and grammar
ability to handle varied and sometimes difficult conditions including exposure to highly emotional situations
ability to display tact and respect with clients and team members even when busy or hectic
ability to conduct oneself in a confident, calm, and professional manner in stressful situations
genuine liking for animals and their owners and for working in an animal care field

Job Duties

Maintain and uphold the Core Values and Mission Statement of MPH
greet clients and pets by name with a smile and a positive, solution-oriented attitude
answer phones promptly and professionally using a multi-line phone system
screen and route calls to appropriate staff
schedule appointments and surgeries according to hospital scheduling guidelines
note in medical records the details discussed during client conversations
enter accurate charges and explain invoices
collect payment including processing credit cards and making change for cash payments
verify the eligibility of clients with charge accounts
check medical and computer records for accurate client information
fill prescriptions refill forms and provide routine administration instructions
advise clients on flea/tick preventatives, heartworm preventatives, and other retail items

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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