Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Rotating Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
employee pet discount
Paid Time Off
401(k) with Company Match
Employee Referral Bonus
Hands-on training and mentorship
Job Description
TotalBond Veterinary Hospital at Bethel is a modern veterinary clinic that blends advanced veterinary medicine with a warm, compassionate, and family-like environment. The hospital has established itself as a trusted center for comprehensive pet care, focusing not only on treatment but also on anticipating the needs of both pets and their owners to ensure every visit is as stress-free and informative as possible. TotalBond Veterinary Hospital at Bethel is accredited by the American Animal Hospital Association (AAHA) and recognized as a Feline-Friendly practice, reinforcing its commitment to high standards of veterinary care and low-stress handling techniques. The hospital offers a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
- Basic knowledge of veterinary terminology and procedures
- Excellent communication skills
- Ability to handle sensitive topics with empathy and professionalism
- Ability to work full-time hours including rotating Saturdays and evening shifts
- Ability to maintain a calm, professional, and positive demeanor
Job Qualifications
- Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
- Basic knowledge of veterinary terminology and procedures
- Comfort discussing sensitive topics such as end-of-life care and financial discussions with empathy
- Ability to maintain a calm, professional, and positive demeanor
Job Duties
- Be the first point of contact: greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured
- Support clinical flow: escort clients to exam rooms, assist in relaying key information between clients and clinical staff
- Manage client communications: handle incoming calls for appointments, care questions, prescription refills, and more, make outbound calls for appointment reminders and follow-up care
- Operate with accuracy: process payments, manage invoicing, and schedule future appointments with attention to detail
- Speak the language: understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
- Create a welcoming space: help maintain a clean, organized, and client-ready environment—including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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