Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
employee pet discount
Paid Time Off
401(k)
Job Description
Best Care Pet Hospital is a dedicated veterinary facility committed to providing exceptional medical care and compassionate services for pets and their families. As a well-established veterinary hospital, we pride ourselves on having the right tools, highly skilled doctors, and medical staff focused on delivering excellent service and comprehensive care to our clients and their beloved pets. With a full range of diagnostic and preventative services, our hospital also offers specialty and advanced care including sports medicine, rehabilitation, and various specialty surgeries. Our goal is to create a welcoming and caring environment where pets receive the highest standard of veterinary... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a veterinary or medical front desk role
- Basic understanding of veterinary terminology
- Strong communication skills
- Ability to handle sensitive topics with empathy
- Ability to work Monday to Friday with rotating Saturdays
- Reliable and professional attitude
Job Qualifications
- Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
- Basic knowledge of veterinary terminology and procedures
- Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
- Ability to maintain a calm, professional, and positive demeanor
Job Duties
- Be the first point of contact: greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured
- Support clinical flow: escort clients to exam rooms, assist in relaying key information between clients and clinical staff
- Manage client communications: handle incoming calls for appointments, care questions, prescription refills, and more, make outbound calls for appointment reminders and follow-up care
- Operate with accuracy: process payments, manage invoicing, and schedule future appointments with attention to detail
- Speak the language: understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
- Create a welcoming space: help maintain a clean, organized, and client-ready environment including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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