Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Life insurance
short term disability
Paid Time Off
educational assistance
teladoc access
discounted Veterinary Care
Employee assistance program
Professional network access
Job Description
River City Veterinary Hospital is a dynamic and fast-paced veterinary practice located in the historic Avondale area of Jacksonville. Known as one of the "Best Veterinary Clinics in Jacksonville," this 4-doctor hospital offers compassionate, quality care to dogs and cats with a strong focus on affordability and client education. The hospital's mission emphasizes making a positive impact on the lives of pet owners by promoting preventative care and veterinary wellness. Their dedicated team works collaboratively to ensure pets receive the highest standard of care in a supportive and engaging environment.\n\nThe role of Receptionist at River City Veterinary Hospital is integral... Show More
Job Requirements
- Knowledge of veterinary medical terminology and procedures
- Experience with veterinary software preferred
- Flexible schedule including some weekend and holiday shifts
- Ability to work independently and accept direction
- Possession of organizational skills
- Strong verbal and written communication skills
- Good judgment and ability to manage stressful situations
- Ability to use standard office and business equipment
Job Qualifications
- Pay range of $15.00 - $18.00 per hour based on experience
- Knowledge of veterinary medical terminology and procedures
- Experience with veterinary software preferred
- Ability to work independently on assigned tasks as well as accept direction
- Strong verbal and written communication skills
- Good judgment and ability to manage stressful situations
- Possession of organizational skills
- Critical thinking skills
Job Duties
- Receive and place calls to clients for the purpose of scheduling
- Prioritize multiple tasks in a calm, organized manner
- Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
- Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments
- Utilize hospital computer systems to document medical records and communicate with clients and teammates
- Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures
- Provide excellent customer service and communicate professionally
- Advocate for pets through client education on preventative care, pet health needs, treatment recommendations, and other hospital services
- Maintain a positive attitude in all interactions with clients, pets and teammates
- Demonstrate empathy towards clients and treat pets with compassion and respect
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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