Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Life insurance
short term disability
Paid Time Off
educational assistance
24/7 telehealth access
discounted Veterinary Care
Employee assistance program
Job Description
Fire Mountain Veterinary Hospital is a dedicated veterinary facility located in a community-focused small-town environment, committed to delivering personalized and attentive care to every pet and client. Operating under the guiding principle of fostering trust and familiarity, this hospital stands out by treating each pet as if they were the only patient in the practice. This approach cultivates lifelong relationships with clients and their beloved pets through continuous support, education, and compassionate medical care. The hospital values creating a comfortable and reassuring atmosphere for pet owners who often face stressful moments during their pet’s illness, ensuring that every interaction is... Show More
Job Requirements
- Utilizing standard office/business equipment
- Flexible schedule including some weekend and holiday shifts
- Must possess strong verbal and written communication skills
- Experience with veterinary software preferred
- Ability to work independently and accept direction
- Possession of organizational skills
- Critical thinking skills to evaluate alternative solutions and approaches to problems
Job Qualifications
- Knowledge of veterinary medical terminology and procedures
- Experience with veterinary software preferred
- Ability to work independently on assigned tasks as well as accept direction
- Possess organizational skills
- Critical thinking ability including understanding logic and reasoning
- Strong verbal and written communication skills
- Good judgment and ability to manage stressful situations
Job Duties
- Receive and place calls to clients for the purpose of scheduling
- Prioritize multiple tasks in a calm, organized manner
- Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
- Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments
- Utilize hospital computer systems to document medical records and communicate with clients and teammates
- Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures
- Provide excellent customer service and communicate professionally
- Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all hospital services/procedures
- Maintain a positive attitude in all interactions with clients, pets and teammates
- Demonstrate empathy toward clients and treat pets with compassion and respect
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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