Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401K with company match
Continuing education support
Paid Time Off
Employee Discounts
Job Description
Animal Medical Center of Surprise is an AAHA-accredited veterinary hospital situated in the lively community of Surprise, Arizona. As a modern and technologically advanced practice, AMC is committed to setting the highest standards in veterinary care. The facility combines cutting-edge equipment with efficient workflows, fostering a team-based approach that promotes excellence in patient care. Located in a city that blends desert beauty with suburban convenience, AMC offers a fulfilling work environment designed to reduce stress and optimize day-to-day operations for its staff.
Working at AMC means joining a respected veterinary establishment that prioritizes innovation, compassion, and professionalism. The ho... Show More
Working at AMC means joining a respected veterinary establishment that prioritizes innovation, compassion, and professionalism. The ho... Show More
Job Requirements
- High school diploma or GED
- 3+ years of relevant veterinary customer service experience preferred
- Availability to work full-time including weekends
- Exceptional customer service skills
- Ability to multi-task efficiently
- Strong verbal and written communication
- Computer and multi-line phone system proficiency
- Attention to detail
- Ability to work well under pressure
- Positive and team-oriented mindset
- Genuine compassion for animals
Job Qualifications
- High school diploma or GED
- 3+ years experience in a veterinary customer service role preferred
- Exceptional customer service skills
- Strong multi-tasking ability in fast-paced environments
- Excellent verbal and written communication skills
- Proficiency with computers and business systems
- Attention to detail in handling payments and records
- Adaptability under pressure
- Team-oriented with a positive attitude
- Compassion for animals and their owners
Job Duties
- Greet clients and their pets warmly to create exceptional first impressions
- Manage multi-line phone systems and communication with accuracy and compassion
- Schedule, confirm, and manage appointments effectively
- Handle check-ins and check-outs with proper documentation
- Coordinate with veterinary departments to ensure smooth patient flow
- Maintain a clean, inviting, and organized reception area
- Document and relay important information accurately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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