Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
employee pet discount
Paid Time Off
401(k) Plan
Employee Referral Bonus
hands-on training
mentorship
Job Description
Animal Hospital of North Charleston is a well-established veterinary hospital dedicated to providing comprehensive medical care and exceptional client service to pets in the community. Our hospital is equipped with advanced diagnostic tools including conventional radiography, digital dental radiography, in-house labs, and ultrasound to ensure accurate and efficient veterinary care. We pride ourselves on fostering a supportive environment for both our clients and our team, ensuring that each pet receives individualized treatment and each pet owner feels reassured throughout their visit. Our team consists of dedicated professionals who are passionate about animal health and committed to continuous learning and growth... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
- Basic knowledge of veterinary terminology and procedures
- Excellent communication skills
- Ability to discuss sensitive topics with empathy
- Strong organizational skills
- Ability to maintain professionalism under pressure
Job Qualifications
- Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
- Basic knowledge of veterinary terminology and procedures
- Comfort discussing sensitive topics such as end-of-life care and financial discussions with empathy
- Ability to maintain a calm, professional, and positive demeanor
Job Duties
- Greet clients and their pets warmly and complete the sign-in process
- Verify and confirm appointment details and ensure clients feel informed and reassured
- Escort clients to exam rooms and assist in relaying key information between clients and clinical staff
- Handle incoming calls for appointments, care questions, prescription refills, and make outbound calls for reminders and follow-up
- Process payments, manage invoicing, and schedule future appointments with accuracy
- Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
- Maintain a clean, organized, and client-ready environment including occasional pet-related clean-up
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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