Veterinary Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
401(k) retirement plan
employee pet discounts

Job Description

VCA Animal Hospitals is a trusted network of veterinary hospitals committed to providing exceptional medical care and services to pets and their owners. Known for their dedication to quality, compassionate care, and customer service, VCA Animal Hospitals focuses on the health and well-being of every pet, striving to exceed client expectations with every visit. With a mission that places your pet's health as the top priority and excellent service as a central goal, the company has built a reputation for being a reliable resource for pet care across its many locations. The culture at VCA is one of teamwork, professionalism,... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience
  • Strong communication skills
  • Ability to interact professionally with clients
  • Detail-oriented and organized
  • Comfortable with handling payments and financial transactions
  • Ability to maintain a clean and safe environment

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience
  • Strong communication and interpersonal skills
  • Knowledge of basic animal husbandry and pet care
  • Ability to manage multiple tasks efficiently
  • Proficiency in scheduling and record-keeping software
  • Friendly and professional demeanor

Job Duties

  • Greeting visitors and answering telephones
  • Guiding clients and their pets to exam rooms
  • Scheduling and confirming appointments
  • Placing outbound calls for follow-ups and reaching out to prospective clients
  • Presenting and explaining fees including processing payments
  • Recommending, selecting, and obtaining products and services including prescriptions
  • Managing medical records, charts, reports, and correspondence
  • Maintaining hospital cleanliness including removal of animal waste

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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