Veterinary Receptionist

Olathe, KS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k plan with company match

Paid Time Off

Paid holidays

wellness programs

Job Description

Gardner Animal Hospital, located at 945 E. Santa Fe, Gardner, Kansas, is a well-established veterinary care center dedicated to providing compassionate and comprehensive services to pets and their owners. Known for its family-friendly and collaborative hospital culture, Gardner Animal Hospital emphasizes a supportive work environment where team members can thrive and contribute to the well-being of animal patients. The hospital values a balanced work-life schedule, offering full-time employment opportunities that guarantee at least 30 hours per week, with competitive hourly pay ranging from $15.00 to $19.00, depending on experience. Additionally, the hospital offers a robust benefits package including medical, dental,... Show More

Job Requirements

High school diploma or equivalent
Prior experience in customer service or veterinary setting preferred
Strong communication and interpersonal skills
Proficient computer skills
Ability to multitask and handle stressful situations
Reliable and punctual
Must be able to work full-time (30+ hours per week)

Job Qualifications

Demonstrated commitment to MPH core values
Computer knowledge including keyboarding and use of communication tools (email/internet)
Working knowledge of veterinary terminology including pronunciation, spelling, and meaning
Excellent spelling and grammar
Ability to handle varied and difficult conditions
Ability to display tact and respect with clients and team members
Ability to conduct oneself in a confident, calm, and professional manner in stressful situations
Genuine liking for animals and their owners and for working in animal care

Job Duties

Maintain and uphold the core values and mission statement of MPH
Greet clients and pets by name with a smile and a positive, solution-oriented attitude
Answer phones promptly and professionally using a multi-line phone system
Screen and route calls to appropriate staff and take and deliver messages promptly
Schedule appointments and surgeries according to hospital scheduling guidelines and make confirmation calls
Note in medical records details discussed during client conversations including date, time, and key points
Enter accurate charges and explain invoices
Collect payment including cash, credit cards, and checks
Verify the eligibility of clients with charge accounts
Check client records for accuracy and scan new documents
Fill prescription refill forms and provide routine administration instructions
Advise clients on flea/tick preventatives, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and retail items

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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