Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
employee pet discount
Paid Time Off
401(k) Plan
Employee Referral Bonus
Hands-on training and mentorship
Job Description
Animal Hospital of North Charleston is a well-established veterinary care facility dedicated to providing exceptional medical services and compassionate care for pets in the North Charleston community. Our hospital is equipped with state-of-the-art diagnostic and preventative tools, including conventional radiography, digital dental radiography, in-house labs, and ultrasound equipment. This enables our veterinarians and medical staff to deliver comprehensive care and support to a wide range of animal health needs. With a focus on innovation, client communication, and maintaining a welcoming environment, we strive to foster lasting relationships with both pets and their owners, ensuring the best outcomes for every patient... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a veterinary or medical front desk role
- Basic understanding of veterinary terms and procedures
- Excellent communication and customer service skills
- Ability to handle sensitive topics with empathy
- Strong organizational skills and attention to detail
- Availability to work the specified schedule including Saturdays
Job Qualifications
- Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
- Basic knowledge of veterinary terminology and procedures
- Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
- Ability to maintain a calm, professional, and positive demeanor
Job Duties
- Be the first point of contact:greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured
- Support clinical flow:escort clients to exam rooms, assist in relaying key information between clients and clinical staff
- Manage client communications:handle incoming calls for appointments, care questions, prescription refills, and more, make outbound calls for appointment reminders and follow-up care
- Operate with accuracy:process payments, manage invoicing, and schedule future appointments with attention to detail
- Speak the language:understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
- Create a welcoming space:help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter