Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Life insurance
short term disability
Paid Time Off
educational assistance
Free telehealth access
discounted Veterinary Care
Employee assistance program
Job Description
East Riverside Veterinary Hospital, located in the vibrant uptown area of New Orleans, Louisiana, is a state-of-the-art veterinary facility that opened its doors in July 2022. This modern hospital is equipped with advanced medical technologies and offers comprehensive veterinary services including complex surgeries, dentistry, acupuncture, and chemotherapy treatments. The hospital prides itself on a culture of compassion where every pet is treated as a valued member of the family, ensuring attentive, personalized care. This supportive environment not only fosters growth and learning among team members but also promotes excellence in veterinary medicine. Staff at East Riverside Veterinary Hospital enjoy working... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or related field preferred
- Ability to use standard office/business equipment
- Knowledge of veterinary medical terminology and procedures preferred
- Flexible schedule including some weekend and holiday shifts
- Strong verbal and written communication skills
- Ability to manage stressful situations and work independently
- Possession of organizational skills
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or veterinary reception preferred
- Ability to use standard office/business equipment
- Knowledge of veterinary medical terminology and procedures is a plus
- Experience with veterinary software preferred
- Strong verbal and written communication skills
- Good judgment and ability to manage stressful situations
- Ability to work independently as well as part of a team
- Possession of organizational skills
- Critical thinking to evaluate solutions and approaches
Job Duties
- Receive and place calls to clients for the purpose of scheduling
- Prioritize multiple tasks in a calm, organized manner
- Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
- Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments
- Utilize hospital computer systems to document medical records and communicate with clients and teammates
- Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures
- Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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