Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

health care plan
Retirement Plan
Life insurance
short term disability
educational assistance
Telehealth access
discounted Veterinary Care
Employee assistance program

Job Description

West Ashley Veterinary Clinic, located in the charming city of Charleston, South Carolina, has been a trusted provider of veterinary care since 1987. Founded with a passion for compassionate and advanced animal healthcare, the clinic has grown into a state-of-the-art facility that marries cutting-edge medical technology with a heartfelt commitment to the well-being and comfort of its patients. The clinic operates as a Fear Free Certified Practice, an approach dedicated to minimizing stress and anxiety in pets through thoughtful hospital design and handling methods. This includes separate entrances and hospitalization areas for dogs and cats, gentle handling techniques, and creating... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in customer service or administrative role preferred
  • flexible schedule including some weekend and holiday shifts
  • ability to use standard office/business equipment
  • ability to maintain professionalism and empathy in all interactions
  • strong communication skills

Job Qualifications

  • Knowledge of veterinary medical terminology and procedures
  • experience with veterinary software is preferred
  • strong verbal and written communication skills
  • good judgment and ability to manage stressful situations
  • possession of organizational skills
  • critical thinking skills
  • ability to work independently and accept direction on assigned tasks

Job Duties

  • Receive and place calls to clients for the purpose of scheduling
  • prioritize multiple tasks in a calm, organized manner
  • maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
  • assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments
  • utilize hospital computer systems to document medical records and communicate with clients and teammates
  • manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures
  • provide excellent customer service and maintain a professional level of communication

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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