Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Pay range of $13.00-$17.00/hour based on experience
Health Care Plan (Medical, Dental & Vision)
retirement plan (401K)
Life Insurance (Basic, Voluntary & AD&D)
short term disability
Paid Time Off (Vacation & Public Holidays) - for eligible positions only
Teladoc- FREE doctor access 24/7
discounted Veterinary Care
EAP (Employee Assistance Program)
Job Description
Animal Hospital of The Woodlands is a distinguished veterinary care facility located in The Woodlands, Texas. As the first and only freestanding cat and dog care facility in the area, it has garnered a reputation for providing comprehensive, personalized veterinary services that cater to the unique needs of pets and their owners. The hospital is well-equipped to handle everything from routine and preventative care to advanced surgical procedures, boarding, and grooming, ensuring a one-stop destination for pet care. Combining the comforting feel of a hometown veterinarian with modern technology and outstanding amenities, Animal Hospital of The Woodlands strives to enhance... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a customer service or reception role preferred
- Flexible schedule including some weekend and holiday shifts
- Proficient in using standard office/business equipment
- Critical thinking skills to assess problems and identify solutions
- Must possess strong verbal and written communication skills
- Ability to multitask and prioritize in a fast-paced environment
Job Qualifications
- Ability to work independently on assigned tasks as well as to accept direction on given assignments
- Possession of organizational skills
- Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations
Job Duties
- Receive and place calls to clients for the purpose of scheduling
- Prioritize multiple tasks in a calm, organized manner
- Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc
- Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments
- Utilize hospital computer systems to document medical records and communicate with clients and teammates
- Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures
- Excellent customer service skills and an exceptional level of communication in a professional manner
- Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures
- Maintain a positive attitude in all interactions with clients, pets and other teammates
- Demonstrate ability to show empathy toward clients and treat pets with compassion and respect
- Utilizing standard office/business equipment
- Knowledge of veterinary medical terminology and procedures
- Flexible schedule including some weekend and holiday shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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