Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Benefits
Employee Discounts
competitive pay
Paid Time Off
Health Insurance
Dental Insurance
Professional development opportunities
supportive work environment
Job Description
PetVet Care Centers is a leading network of veterinary hospitals in the United States, known for its commitment to delivering superior care to pets and exceptional service to pet owners. With more than 420 hospitals nationwide and a dedicated team of over 11,000 professionals, including more than 1,700 veterinarians, PetVet offers a comprehensive blend of local leadership and national support. This unique model encourages partnership, collaboration, and local medical autonomy, empowering each hospital within the network to provide high-quality veterinary care tailored to their communities. As a company, PetVet prides itself on fostering a Culture of Care that extends not... Show More
Job Requirements
- High school diploma or GED required
- knowledge of clerical procedures
- excellent customer service skills
- accurate cash handling skills
- strong multitasking abilities
- physical ability to stand, walk, climb and lift up to 50 pounds
- ability to work at a keyboard for extended periods
Job Qualifications
- High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
- knowledge of clerical procedures and ability to organize files and records
- excellent customer service skills, providing courteous and prompt assistance
- accurate cash handling and cashiering abilities
- strong multitasking skills with attention to detail
- ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Job Duties
- Provides excellent customer service in-person, over the phone, and during high-stress situations
- manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
- handles basic medical emergencies for pets and owners, ensuring safety and well-being
- assists with medication pickups, inquiries, and provides information about services and products
- inputs and manages data in practice management software, including billing and accounts
- assists with retail sales, weighing pets, processing faxes, and maintaining records
- reconciles cash drawer and performs end-of-day duties for accurate financial transactions
Job Location
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