You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $17.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Disability insurance
Job Description
Petco Animal Supplies, Inc. is a leading health and wellness company dedicated to enhancing the lives of pets, pet parents, and its employees. With a workforce of over 29,000 partners, Petco operates more than 1,500 pet care centers across the United States, Mexico, and Puerto Rico, including over 250 Vetco Total Care hospitals, numerous preventive care clinics, and multiple distribution centers. Focused on creating a positive impact, Petco believes that what benefits pets, people, and the planet simultaneously, also advances its own purpose-driven mission. The company prides itself on embracing core values such as loving pets like their own, being... Show More
Job Requirements
- High school diploma is a requirement
- Must have at least 1 year’s previous experience working in veterinary practice or a customer-facing role in another organization
- Must have excellent written and verbal communication skills
- Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations
- Must have exceptional telephone and computer skills
- Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change
- Preferred: Previous experience using a Practice Management System
Job Qualifications
- High school diploma
- At least 1 year’s previous experience working in veterinary practice or customer-facing role in another organization
- Excellent written and verbal communication skills
- Compassionate and sympathetic with ability to maintain professional attitude during emotional and stressful situations
- Exceptional telephone and computer skills
- Team player willing to learn new techniques and treatments, offer creative ideas, and accept change
- Preferred: Previous experience using a Practice Management System
Job Duties
- Assume primary responsibility for answering the practice phone and routing calls appropriately
- Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing on-line bookings
- Greet all visitors to the practice
- greet clients and patients by name as they arrive for appointments and notify technical staff when they arrive
- Monitor wait times and make accommodation as necessary during peak/busy times, or when medical staff is dealing with an emergency situation
- Participate in the training of new staff members and general dissemination of knowledge as required
- Ensure that the waiting area is consistently cleaned (including using special disinfectants in the case of the presence of suspected contagious disease) and well-stocked with appropriate materials
- Confirm all appointments by client's preferred communication method (phone, email, text) the prior day, and make necessary adjustments
- Possess basic understanding of practice logistical specifics in order to provide backup support to technical staff when rooms need to be loaded or patients need to be discharged and primary staff members are otherwise occupied
- Perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All