Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k
Employee Discounts
Incentives
financial benefits
Job Description
Petco Animal Supplies, Inc. is a well-known and respected company in the pet care industry, operating as a leading retailer of pet products and services. With a rich history spanning over 60 years, Petco is recognized as "where the pets go" to find everything necessary for their health, happiness, and well-being—from premium foods and toys to trusted supplies and expert veterinary support. The company’s expansive network includes more than 1,500 stores across the United States, Mexico, and Puerto Rico, over 250 Vetco Total Care veterinary hospitals, numerous preventive care clinics, and eight distribution centers. Alongside its retail operations, Petco strongly... Show More
Job Requirements
- High school diploma
- at least 1 year experience working in veterinary practice or customer-facing role
- excellent written and verbal communication skills
- ability to maintain professionalism during emotional and stressful situations
- exceptional telephone and computer skills
- team player attitude with willingness to learn and adapt
- preferred previous experience with Practice Management System
Job Qualifications
- High school diploma
- at least 1 year experience working in veterinary practice or in a customer-facing role
- excellent written and verbal communication skills
- compassionate and professional demeanor during emotional or stressful situations
- exceptional telephone and computer skills
- team player willing to learn new techniques and treatments and accept change
- preferred experience using Practice Management System
Job Duties
- Assume primary responsibility for answering the practice phone and routing calls appropriately
- maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing online bookings
- greet all visitors to the practice and notify technical staff when clients and patients arrive
- monitor wait times and make accommodations during peak or emergency situations
- participate in training new staff members and share knowledge
- ensure waiting area is clean and well-stocked with appropriate materials
- confirm all appointments by client’s preferred communication method and make necessary adjustments
- provide backup support to technical staff when rooms need to be loaded or patients discharged
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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