Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k
employee discount
pet care benefits
Job Description
Petco Animal Supplies, Inc. is a leading national pet specialty retailer offering a comprehensive range of products, services, and solutions that revolve around pets' health and wellness needs. Established over 60 years ago, Petco is proudly "where the pets go" to find everything needed to live their best lives—from trusted food and toys to expert care and support offered by passionate professionals. With a presence stretching over 1,500 stores across the U.S., Mexico, and Puerto Rico, plus more than 250 Vetco Total Care hospitals and hundreds of preventive care clinics, Petco is dedicated to strengthening the bond between pets and... Show More
Job Requirements
- High school diploma
- at least 1 year's previous experience working in veterinary practice or customer-facing role
- excellent written and verbal communication skills
- ability to maintain professional attitude during stressful situations
- exceptional telephone and computer skills
- team player with willingness to learn new techniques and treatments
- able to perform physical tasks including bending, kneeling, lifting up to 30 pounds, and standing for long periods
Job Qualifications
- High school diploma
- at least 1 year's experience in a veterinary practice or customer-facing role
- excellent written and verbal communication skills
- compassionate and professional demeanor during emotional or stressful situations
- exceptional telephone and computer skills
- team player willing to learn and adapt
- previous experience using a Practice Management System preferred
Job Duties
- Assume primary responsibility for answering the practice phone and routing calls appropriately
- maintain hospital appointment calendar including scheduling appointments and reviewing online bookings
- greet all visitors, clients and patients by name and notify technical staff upon arrival
- monitor wait times and make accommodations during peak times or emergencies
- participate in training new staff members and disseminate knowledge
- ensure the waiting area is clean, disinfected when necessary, and well-stocked
- confirm all appointments by client’s preferred communication method and make necessary adjustments
- provide backup support to technical staff for loading rooms and discharging patients when needed
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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