Job Overview
Employment Type
Full-time
Benefits
Health Insurance
financial benefits
401k
Incentives
Paid Time Off
Job Description
Petco Animal Supplies, Inc. is a leading pet specialty retailer and services provider committed to creating a healthier, brighter future for pets, pet parents, and people. With over 1,500 pet care centers across the United States, Mexico, and Puerto Rico, Petco has established itself as a category-defining health and wellness company that focuses on improving the lives of pets and the communities it serves. Petco operates more than 250 Vetco Total Care hospitals, along with hundreds of preventive care clinics and eight distribution centers, employing approximately 29,000 partners. Their mission revolves around delivering purposeful work that benefits pets, people, and... Show More
Job Requirements
- High school diploma
- At least 1 year's previous experience working in veterinary practice or a customer-facing role
- Excellent written and verbal communication skills
- Compassionate and sympathetic and able to maintain a professional attitude and demeanor during emotional and stressful situations
- Exceptional telephone and computer skills
- Team player willing to learn new techniques and treatments, offer creative ideas, and accept change
- Physical ability to bend, kneel, lift up to 30 pounds, and stand for long periods
- Preferred experience with Practice Management System
Job Qualifications
- High school diploma
- At least 1 year's previous experience working in veterinary practice or a customer-facing role
- Excellent written and verbal communication skills
- Compassionate and sympathetic with ability to maintain a professional attitude during emotional and stressful situations
- Exceptional telephone and computer skills
- Team player willing to learn new techniques and treatments, offer creative ideas, and accept change
- Preferred experience using a Practice Management System
Job Duties
- Assume primary responsibility for answering the practice phone and routing calls appropriately
- Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing on-line bookings
- Greet all visitors to the practice
- greet clients and patients by name as they arrive for appointments and notify technical staff when they arrive
- Monitor wait times and make accommodation as necessary during peak/busy times or when medical staff is dealing with an emergency situation
- Participate in the training of new staff members and general dissemination of knowledge as required
- Ensure that the waiting area is consistently cleaned including using special disinfectants in the case of the presence of suspected contagious disease and well-stocked with appropriate materials
- Confirm all appointments by client's preferred communication method (phone, email, text) the prior day and make necessary adjustments
- Possess basic understanding of practice logistical specifics in order to provide backup support to technical staff when rooms need to be loaded or patients need to be discharged and primary staff members are otherwise occupied
OysterLink lists restaurant, hotel, and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: