Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k
Incentives
Career development opportunities
Employee Discounts
Job Description
Petco Animal Supplies, Inc. is a leading category-defining health and wellness company dedicated to improving the lives of pets, pet parents, and Petco partners. Established with a strong commitment to purpose-driven work, Petco operates over 1,500 pet care centers across the United States, Mexico, and Puerto Rico. This includes more than 250 Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. Petco's core values emphasize loving pets like their own, being the future of the pet industry, improving lives, driving outstanding results together, and fostering a welcoming environment where everyone can be their authentic selves.
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Job Requirements
- High school diploma
- Minimum 1 year experience in veterinary practice or customer service
- Excellent communication skills
- Compassion and professionalism in stressful situations
- Strong telephone and computer skills
- Ability to stand for long periods and lift up to 30 pounds
- Team-oriented mindset willing to learn and adapt
- Availability to work part-time on-site at Pasadena, CA
- Must comply with local employment laws and policies
Job Qualifications
- High school diploma
- At least 1 year experience working in veterinary practice or a customer-facing role
- Excellent written and verbal communication skills
- Compassionate and professional attitude during emotional and stressful situations
- Exceptional telephone and computer skills
- Team player willing to learn new techniques and accept change
- Preferably previous experience using a Practice Management System
Job Duties
- Answer practice phone and route calls appropriately
- Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing online bookings
- Greet all visitors to the practice and notify technical staff when they arrive
- Monitor wait times and make accommodations during peak or emergency situations
- Participate in training new staff members and disseminating knowledge
- Ensure waiting area is cleaned and well-stocked
- Confirm all appointments by preferred communication method prior day and adjust as necessary
- Provide backup support to technical staff when needed for loading rooms or discharging patients
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink is built for hospitality recruitment.
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