Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Incentive programs
Wellness Program
Job Description
Petco Animal Supplies, Inc. is a leading health and wellness company dedicated to improving the lives of pets, pet parents, and the employees who support this mission. With over 29,000 employees and more than 1,500 pet care centers across the United States, Mexico, and Puerto Rico, Petco sets the standard in the pet care industry by offering comprehensive services, including 250+ Vetco Total Care hospitals and hundreds of preventive care clinics. The company’s core values emphasize a commitment to doing what’s right for pets, people, and the planet. Petco fosters a culture that celebrates diversity, encourages employees to be their... Show More
Job Requirements
- High school diploma is a requirement
- must have at least 1 year's previous experience working in veterinary practice or a customer-facing role in another organization
- must have excellent written and verbal communication skills
- must be compassionate and sympathetic and able to maintain a professional attitude and demeanor during emotional and stressful situations
- must have exceptional telephone and computer skills
- must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change
- preferred previous experience using a Practice Management System
Job Qualifications
- High school diploma
- at least 1 year's previous experience working in veterinary practice or a customer-facing role
- excellent written and verbal communication skills
- compassionate and sympathetic attitude with ability to maintain professional demeanor in stressful situations
- exceptional telephone and computer skills
- team player willing to learn new techniques and treatments
- preferred experience using a Practice Management System
Job Duties
- Assume primary responsibility for answering the practice phone and routing calls appropriately
- maintain hospital appointment calendar including scheduling appointments and reviewing online bookings
- greet all visitors to the practice and notify technical staff when clients arrive
- monitor wait times and make accommodations during busy times or emergencies
- participate in the training of new staff members and share knowledge
- ensure the waiting area is clean and stocked with appropriate materials
- confirm all appointments by the client's preferred communication method and make adjustments
- provide backup support to technical staff when required by assisting with rooms and patient discharge
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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