Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
employee discount
Career development opportunities
Job Description
Petco Animal Supplies, Inc. is a leading health and wellness company dedicated to enhancing the lives of pets, pet parents, and Petco partners. Established as a category-defining company in the pet care industry, Petco operates over 1,500 pet care centers across the United States, Mexico, and Puerto Rico. These include more than 250 Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. With a workforce of approximately 29,000 employees, Petco is known for its commitment to purpose-driven work that benefits pets, people, and the planet. The company’s core values emphasize love for all pets, a forward-thinking... Show More
Job Requirements
- High school diploma
- minimum 1 year of relevant experience in veterinary practice or customer service
- excellent communication skills
- ability to maintain professionalism under emotional and stressful conditions
- strong telephone and computer proficiency
- capability to work collaboratively in a team environment
- adaptable and open to learning new skills
- availability to perform physical tasks including bending, kneeling, lifting up to 30 pounds, and standing for extended periods
Job Qualifications
- High school diploma
- at least 1 year’s previous experience working in veterinary practice or customer-facing role
- excellent written and verbal communication skills
- compassionate and professional demeanor during emotional and stressful situations
- exceptional telephone and computer skills
- team player with willingness to learn new techniques and accept change
- preferred experience using a Practice Management System
Job Duties
- Assume primary responsibility for answering the practice phone and routing calls appropriately
- maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing online bookings
- greet all visitors to the practice and notify technical staff when clients and patients arrive
- monitor wait times and make accommodations during busy times or emergencies
- participate in the training of new staff members and dissemination of knowledge
- ensure the waiting area is consistently cleaned and well-stocked with appropriate materials
- confirm all appointments by client’s preferred communication method prior day and make necessary adjustments
- provide backup support to technical staff for loading rooms or discharging patients when primary staff are occupied
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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