Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Incentives
Career development opportunities
Employee Discounts
Job Description
Petco is a leading category-defining health and wellness company dedicated to enhancing the lives of pets, pet parents, and Petco partners. With over 29,000 team members and more than 1,500 pet care centers across the U.S., Mexico, and Puerto Rico, including over 250 Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers, Petco stands at the forefront of the pet care industry. Committed to purpose-driven work, Petco strongly believes that what benefits pets, people, and the planet also drives success for the company. The core values of Petco emphasize love for all pets like their own,... Show More
Job Requirements
- High school diploma
- at least 1 year’s previous experience in veterinary practice or customer-facing role
- excellent communication skills
- compassionate and professional demeanor
- exceptional telephone and computer skills
- willingness to learn new techniques and treatments
- preferred prior experience using a Practice Management System
Job Qualifications
- High school diploma
- at least 1 year’s experience working in veterinary practice or a customer-facing role
- excellent written and verbal communication skills
- compassionate and able to maintain professionalism during stressful situations
- exceptional telephone and computer skills
- team player willing to learn and adapt
- preferred experience with Practice Management System
Job Duties
- Assume primary responsibility for answering the practice phone and routing calls appropriately
- maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing on-line bookings
- greet all visitors to the practice and notify technical staff when they arrive
- monitor wait times and make accommodations as necessary
- participate in the training of new staff members
- ensure that the waiting area is consistently cleaned and well-stocked
- confirm all appointments by client’s preferred communication method
- provide backup support to technical staff when needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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