Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $15.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Petco is a leading health and wellness company uniquely dedicated to improving the lives of pets, pet parents, and Petco partners. With over 29,000 employees and more than 1,500 pet care centers across the U.S., Mexico, and Puerto Rico, including over 250 Vetco Total Care hospitals and numerous preventive care clinics, Petco stands as a category-defining force in the pet industry. The company embraces a purpose-driven culture that thrives on doing what’s best for pets, people, and the planet, cultivating an inclusive environment where every partner is encouraged to bring their whole selves to work and prioritize their wellbeing.
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Job Requirements
- High school diploma
- at least 1 year previous experience in veterinary practice or customer-facing role
- excellent written and verbal communication skills
- compassion and professionalism during emotional situations
- exceptional telephone and computer skills
- willingness to learn new techniques and treatments
- preferred experience with practice management system
Job Qualifications
- High school diploma
- at least 1 year’s experience working in veterinary practice or customer-facing role
- excellent written and verbal communication skills
- compassionate and sympathetic with professional demeanor during stressful situations
- exceptional telephone and computer skills
- team player willing to learn and adapt
- preferred experience with practice management system
Job Duties
- Assume primary responsibility for answering the practice phone and routing calls appropriately
- maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing online bookings
- greet all visitors to the practice and notify technical staff when they arrive
- monitor wait times and make accommodations during busy times or emergencies
- participate in training new staff and sharing knowledge
- ensure the waiting area is consistently cleaned and well-stocked
- confirm all appointments by client’s preferred communication method
- provide backup support to technical staff when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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