Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
inclusive work environment
Job Description
Petco is a leading category-defining health and wellness company dedicated to improving the lives of pets, pet parents, and Petco partners. With a team of over 29,000 passionate employees, Petco operates more than 1,500 pet care centers throughout the United States, Mexico, and Puerto Rico. These centers include over 250 Vetco Total Care hospitals, preventive care clinics, and distribution centers. Petco is deeply committed to purpose-driven work that benefits pets, people, and the planet alike. The company’s core values emphasize a love for all pets like their own, innovation as the future of the pet industry, improving lives, driving outstanding... Show More
Job Requirements
- High school diploma
- at least 1 year's previous experience in veterinary practice or customer-facing role
- excellent written and verbal communication skills
- compassionate and professional attitude during emotional and stressful situations
- exceptional telephone and computer skills
- team player with willingness to learn and adapt
- preferred previous experience with Practice Management System
Job Qualifications
- High school diploma
- at least 1 year's previous experience working in veterinary practice or a customer-facing role
- excellent written and verbal communication skills
- compassionate and professional attitude during stressful situations
- exceptional telephone and computer skills
- team player willing to learn new techniques and treatments
- preferred experience using a Practice Management System
Job Duties
- Assume primary responsibility for answering the practice phone and routing calls appropriately
- maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing online bookings
- greet all visitors to the practice and notify technical staff when they arrive
- monitor wait times and accommodate during peak or emergency situations
- participate in the training of new staff members and disseminate knowledge
- ensure waiting area is consistently cleaned and well-stocked
- confirm all appointments by client’s preferred communication method and make necessary adjustments
- provide backup support to technical staff when needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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